Call us: +86 0755-82563503

Currency: $ US Dollar

Items : %s%s

Resistors

Resistors.jpg

Resistors are passive electronic components designed to impede the flow of electric current in a circuit. They are used to control current levels, divide voltage, and limit power dissipation. Resistors are available in various types, including fixed resistors, variable resistors (potentiometers), and specialized resistors for specific applications such as high power or precision requirements. They are fundamental components in electronic circuits, playing roles in voltage regulation, signal conditioning, and impedance matching.

Compare Image Name Manufacturer Pricing(USD) Quantity Weight(Kg) Size(LxWxH) Datasheet Factory Lead Time Mount Housing Material Packaging Published Series Pbfree Code Part Status Moisture Sensitivity Level (MSL) Number of Terminations ECCN Code Max Operating Temperature Min Operating Temperature Diameter Length RoHS Status Lead Free Contact Plating Voltage - Rated Radiation Hardening Number of Pins Additional Feature Package / Case Height Width Resistance Mounting Type Operating Temperature Size / Dimension Technology Height Seated (Max) Ratings HTS Code Packing Method Number of Functions Power Rating JESD-609 Code Terminal Finish Surface Mount Subcategory Max Power Dissipation Terminal Shape Mounting Feature Number of Elements Composition Feature Case Code (Metric) Case Code (Imperial) Tolerance Construction Temperature Coefficient Resistor Type Rated Power Dissipation (P) Working Voltage Size Code Military Standard Lead Diameter Applications Lead/Base Style Circuit Type Power Dissipation Supplier Device Package Power (Watts) Number of Resistors Power Per Element First Element Resistance Lead Style Coating, Housing Type Element Power Dissipation
RACF164DJT1K60 RACF164DJT1K60 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 11 Weeks Surface Mount Tape & Reel (TR) 2010 RACF yes Last Time Buy 1 (Unlimited) 8 EAR99 ROHS3 Compliant 8 1206 (3216 Metric), Concave, Long Side Terminals 1.6kOhm Surface Mount -55°C~155°C 0.126Lx0.063W 3.20mmx1.60mm METAL GLAZE/THICK FILM 0.030 0.75mm TR, PAPER 4 e3 Matte Tin (Sn) - with Nickel (Ni) barrier ARRAY/NETWORK RESISTOR WRAPAROUND 1 ±5% Rectangular ±200ppm/°C ARRAY/NETWORK RESISTOR 50V 0612 Automotive AEC-Q200 Isolated 4 62.5mW 1600Ohm
RNCF1206TKY10K0 RNCF1206TKY10K0 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) 2010 RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 1206 (3216 Metric) 660.4μm 10kOhm -55°C~155°C 0.120Lx0.061W 3.05mmx1.55mm 0.026 0.65mm AEC-Q200 TR, 7 INCH 125mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier 250mW WRAPAROUND Thin Film Automotive AEC-Q200 3216 1206 ±0.01% Rectangular ±5ppm/°C FIXED RESISTOR 0.25W 1/4W
RNCF2010BKE390K RNCF2010BKE390K Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 2010 (5025 Metric) 390kOhm -55°C~155°C 0.193Lx0.094W 4.90mmx2.40mm 0.026 0.65mm AEC-Q200 TR, 7 INCH 250mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thin Film Automotive AEC-Q200 ±0.1% Rectangular ±25ppm/°C FIXED RESISTOR 0.33W 0.333W 1/3W
RNF14FAC191K RNF14FAC191K Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 20 Weeks Axial, Through Hole Tape & Box (TB) RNF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant FLAME PROOF Axial 191kOhm -55°C~155°C 0.093Diax0.250L 2.35mmx6.35mm AMMO PACK 250mW e3 Matte Tin (Sn) WIRE Metal Film Flame Retardant Coating, Safety ±1% Tubular ±50ppm/°C FIXED RESISTOR 0.56 mm 0.25W 1/4W
KAL25FB25K0 KAL25FB25K0 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 14 Weeks Aluminium Bulk 2010 KAL Active 1 (Unlimited) 275°C -55°C 27.0002mm ROHS3 Compliant Axial, Box 14.7066mm 27.4066mm 25kOhms -55°C~275°C 1.062Lx1.080W 26.97mmx27.43mm 0.577 14.66mm 25W Flanges Wirewound Moisture Resistant ±1% ±20ppm/°C Solder 25W Solder Lugs Aluminum
RNCF1206CTC2K00 RNCF1206CTC2K00 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) 2012 RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 1206 (3216 Metric) 660.4μm 2kOhm -55°C~155°C 0.120Lx0.061W 3.05mmx1.55mm 0.026 0.65mm AEC-Q200 TR, PAPER, 7 INCH 125mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier 250mW WRAPAROUND Thin Film Automotive AEC-Q200 ±0.25% Rectangular ±50ppm/°C FIXED RESISTOR 0.33W 0.333W 1/3W
RNCF1206BTE1K02 RNCF1206BTE1K02 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) 2011 RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant Tin No PRECISION 1206 (3216 Metric) 660.4μm 1.02kOhm -55°C~155°C 0.120Lx0.061W 3.05mmx1.55mm 0.026 0.65mm AEC-Q200 TR, PAPER, 7 INCH 125mW e3 250mW WRAPAROUND Thin Film Automotive AEC-Q200 ±0.1% Rectangular ±25ppm/°C FIXED RESISTOR 0.33W 0.333W 1/3W
SM4124FT249R SM4124FT249R Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 28 Weeks Surface Mount Tape & Reel (TR) 2011 SM yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant Tin No 4124 J-Lead 5.0038mm 249Ohm -55°C~275°C 0.429Lx0.240W 10.90mmx6.10mm WIRE WOUND 0.195 4.95mm TR, PLASTIC, 13 INCH 2W e3 2W WRAPAROUND Wirewound Moisture Resistant, Pulse Withstanding ±1% Retangular ±20ppm/°C FIXED RESISTOR 2W 50V
KAL25FBR300 KAL25FBR300 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 14 Weeks Aluminium Bulk 2010 KAL Active 1 (Unlimited) 275°C -55°C 27.0002mm ROHS3 Compliant No Axial, Box 14.7066mm 27.4066mm 300mOhms -55°C~275°C 1.062Lx1.080W 26.97mmx27.43mm 0.577 14.66mm 25W 25W Flanges Wirewound Moisture Resistant ±1% ±50ppm/°C Solder 25W Solder Lugs Aluminum
RMCF1206FT750R RMCF1206FT750R Stackpole Electronics Inc 0.0909
Add to Cart

Min: 1

Mult: 1

0.00000000 download 20 Weeks Surface Mount Tape & Reel (TR) 2010 RMCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant Lead Free Tin 200V No 1206 (3216 Metric) 600μm 750Ohm -55°C~155°C 0.126Lx0.063W 3.20mmx1.60mm 0.028 0.70mm AEC-Q200 TR, Paper, 7 Inch 250mW e3 250mW WRAPAROUND Thick Film Automotive AEC-Q200 3216 1206 ±1% Rectangular ±100ppm/°C FIXED RESISTOR 0.25W 1/4W
CSNL1206FT40L0 CSNL1206FT40L0 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 17 Weeks Surface Mount Tape & Reel (TR) 2011 CSNL Active 1 (Unlimited) 2 ROHS3 Compliant 1206 (3216 Metric) 40mOhm -55°C~170°C 0.126Lx0.063W 3.20mmx1.60mm 0.035 0.90mm Metal Element Current Sense, Moisture Resistant ±1% ±50ppm/°C 1W
RMCS1206FT162R RMCS1206FT162R Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RMCS yes Active 1 (Unlimited) 2 ROHS3 Compliant 1206 (3216 Metric) 162Ohm -55°C~155°C 0.122Lx0.061W 3.10mmx1.55mm 0.026 0.65mm TR, PAPER, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thick Film Anti-Sulfur ±1% Rectangular ±100ppm/°C FIXED RESISTOR 0.25W 1/4W
RNCF2512BKE1K69 RNCF2512BKE1K69 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 2512 (6432 Metric) 1.69kOhm -55°C~155°C 0.248Lx0.122W 6.30mmx3.10mm 0.026 0.65mm AEC-Q200 TR, 7 INCH 500mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thin Film Automotive AEC-Q200 ±0.1% Rectangular ±25ppm/°C FIXED RESISTOR 0.75W 0.75W 3/4W
RC12JT4R70 RC12JT4R70 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 28 Weeks Axial, Through Hole Tape & Reel (TR) 2000 RC yes Active Not Applicable 2 EAR99 3.6mm ROHS3 Compliant Lead Free Tin No Axial 4.7Ohm -55°C~125°C 0.142Diax0.374L 3.60mmx9.50mm 8533.10.00.60 TR, 13.5 INCH e3 500mW WIRE Carbon Composition Non-Inductive, Pulse Withstanding ±5% Tubular FIXED RESISTOR 0.5W 350V Not 0.5W 1/2W
RNF12FTD27R4 RNF12FTD27R4 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 20 Weeks Axial, Through Hole Tape & Reel (TR) 2011 RNF yes Active 1 (Unlimited) 2 EAR99 2.75mm ROHS3 Compliant Copper, Tin No FLAME PROOF, PRECISION, RATED AC VOLATGE (V): 350 Axial 27.4Ohm -55°C~155°C 0.108Diax0.344L 2.75mmx8.75mm TR 500mW e3 Matte Tin (Sn) FIXED RESISTOR 500mW WIRE Metal Film Flame Retardant Coating, Safety ±1% Cylindrical ±100ppm/°C FIXED RESISTOR 0.5W 350V 0.5W 1/2W
RGC0402FTC120K RGC0402FTC120K Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 14 Weeks Tape & Reel (TR) 2011 RGC yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant 0402 (1005 Metric) 406.4μm 120kOhm -55°C~155°C 0.039Lx0.020W 1.00mmx0.50mm 0.016 0.40mm AEC-Q200 TR, Paper, 7 Inch 63mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier YES 63mW WRAPAROUND SURFACE MOUNT Thick Film Automotive AEC-Q200 ±1% Rectangular ±50ppm/°C FIXED RESISTOR 0.063W 50V 0.063W 1/16W
RNF14FAC9K76 RNF14FAC9K76 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 13 Weeks Tape & Box (TB) RNF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant FLAME PROOF Axial 9.76kOhm -55°C~155°C 0.093Diax0.250L 2.35mmx6.35mm AMMO PACK 250mW e3 Matte Tin (Sn) NO 250mW WIRE THROUGH HOLE MOUNT Metal Film Flame Retardant Coating, Safety ±1% Tubular ±50ppm/°C FIXED RESISTOR 0.56 mm 0.25W 1/4W
RNCF1206BTC98R1 RNCF1206BTC98R1 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) 2012 RNCF Active 1 (Unlimited) 2 155°C -55°C 3.2004mm ROHS3 Compliant 1206 (3216 Metric) 660.4μm 1.6002mm 98.1Ohms -55°C~155°C 0.120Lx0.061W 3.05mmx1.55mm 0.026 0.65mm AEC-Q200 125mW 250mW Thin Film Automotive AEC-Q200 ±0.1% ±50ppm/°C 1206 0.333W 1/3W
RNCF2512BTC316K RNCF2512BTC316K Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 2512 (6432 Metric) 316kOhm -55°C~155°C 0.248Lx0.122W 6.30mmx3.10mm 0.026 0.65mm AEC-Q200 TR, EMBOSSED PLASTIC, 7 INCH 500mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thin Film Automotive AEC-Q200 ±0.1% Rectangular ±50ppm/°C FIXED RESISTOR 0.5W 150V 0.5W 1/2W
RNCF1210BTE887K RNCF1210BTE887K Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 1210 (3225 Metric) 887kOhm -55°C~155°C 0.122Lx0.094W 3.10mmx2.40mm 0.026 0.65mm AEC-Q200 TR, PAPER, 7 INCH 200mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thin Film Automotive AEC-Q200 ±0.1% Rectangular ±25ppm/°C FIXED RESISTOR 0.33W 0.333W 1/3W
RNCF1210DTE820R RNCF1210DTE820R Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 1210 (3225 Metric) 820Ohm -55°C~155°C 0.122Lx0.094W 3.10mmx2.40mm 0.026 0.65mm AEC-Q200 TR, PAPER, 7 INCH 200mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thin Film Automotive AEC-Q200 ±0.5% Rectangular ±25ppm/°C FIXED RESISTOR 0.33W 0.333W 1/3W
RSF2JT43K0 RSF2JT43K0 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 20 Weeks Axial, Through Hole Tape & Reel (TR) RSF yes Active 1 (Unlimited) 2 5mm ROHS3 Compliant Copper, Tin No FLAME PROOF Axial 43kOhm -55°C~235°C 0.217Diax0.591L 5.50mmx15.00mm TR, 13.5 INCH 2W e3 Matte Tin (Sn) 2W WIRE Metal Oxide Film Flame Retardant Coating, Safety ±5% Tubular ±200ppm/°C FIXED RESISTOR 2W 350V
RMCF1206FG21K0 RMCF1206FG21K0 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Tape & Reel (TR) 2014 RMCF yes Active 1 (Unlimited) 2 ROHS3 Compliant 1206 (3216 Metric) 711.2μm 21kOhm -55°C~155°C 0.126Lx0.063W 3.20mmx1.60mm 0.028 0.70mm AEC-Q200 TR, Paper, 10 Inch 250mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier YES 250mW WRAPAROUND SURFACE MOUNT Thick Film Automotive AEC-Q200 ±1% Rectangular ±100ppm/°C FIXED RESISTOR 0.25W 1/4W
SM4124FT78R7 SM4124FT78R7 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 28 Weeks Surface Mount Tape & Reel (TR) 2011 SM yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant Tin No 4124 J-Lead 5.0038mm 78.7Ohm -55°C~275°C 0.429Lx0.240W 10.90mmx6.10mm WIRE WOUND 0.195 4.95mm TR, PLASTIC, 13 INCH 2W e3 2W WRAPAROUND Wirewound Moisture Resistant, Pulse Withstanding ±1% Retangular ±20ppm/°C FIXED RESISTOR 2W 50V
RMCF0805FG16K2 RMCF0805FG16K2 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 20 Weeks Surface Mount Tape & Reel (TR) 2012 RMCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant Tin No 0805 (2012 Metric) 660.4μm 16.2kOhm -55°C~155°C 0.079Lx0.049W 2.00mmx1.25mm 0.026 0.65mm AEC-Q200 TR, Paper, 10 Inch 125mW e3 125mW WRAPAROUND Thick Film Automotive AEC-Q200 ±1% Rectangular ±100ppm/°C FIXED RESISTOR 150V 0.125W 1/8W
RNF14BAE15K8 RNF14BAE15K8 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 11 Weeks Tape & Box (TB) RNF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant FLAME PROOF Axial 15.8kOhm -55°C~155°C 0.093Diax0.250L 2.35mmx6.35mm AMMO PACK 250mW e3 Matte Tin (Sn) NO 250mW WIRE THROUGH HOLE MOUNT Metal Film Flame Retardant Coating, Safety ±0.1% Tubular ±25ppm/°C FIXED RESISTOR 0.56 mm 0.25W 1/4W
RAVF102DJT39R0 RAVF102DJT39R0 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 17 Weeks Surface Mount Tape & Reel (TR) 2010 RAVF yes Active 1 (Unlimited) 4 EAR99 ROHS3 Compliant Lead Free 4 0404 (1010 Metric), Convex 39Ohm Surface Mount -55°C~155°C 0.039Lx0.039W 1.00mmx1.00mm METAL GLAZE/THICK FILM 0.018 0.45mm TR 2 e3 Matte Tin (Sn) - with Nickel (Ni) barrier ARRAY/NETWORK RESISTOR WRAPAROUND 1 ±5% Rectangular ±200ppm/°C ARRAY/NETWORK RESISTOR 25V Automotive AEC-Q200 Isolated 125mW 2 62.5mW
RNCF0805DKE143R RNCF0805DKE143R Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 0805 (2012 Metric) 143Ohm -55°C~155°C 0.079Lx0.049W 2.00mmx1.25mm 0.026 0.65mm AEC-Q200 TR, 7 INCH 100mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thin Film Automotive AEC-Q200 ±0.5% Rectangular ±25ppm/°C FIXED RESISTOR 150V 0.125W 1/8W
RAVF104DJT130K RAVF104DJT130K Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 11 Weeks Surface Mount Tape & Reel (TR) 2010 RAVF yes Active 1 (Unlimited) 8 ROHS3 Compliant 8 0804, Convex, Long Side Terminals 508μm 130kOhm Surface Mount -55°C~155°C 0.079Lx0.039W 2.00mmx1.00mm METAL GLAZE/THICK FILM 0.020 0.50mm TR 4 e3 Matte Tin (Sn) - with Nickel (Ni) barrier ARRAY/NETWORK RESISTOR WRAPAROUND 1 ±5% Chip ±200ppm/°C ARRAY/NETWORK RESISTOR 0.25W 25V Automotive AEC-Q200 Isolated 4 62.5mW 0.063W
RNCF0402BTC1K80 RNCF0402BTC1K80 Stackpole Electronics Inc 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Tape & Reel (TR) RNCF yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant PRECISION 0402 (1005 Metric) 1.8kOhm -55°C~155°C 0.039Lx0.020W 1.00mmx0.50mm 0.014 0.35mm AEC-Q200 TR, PAPER, 7 INCH 63mW e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND Thin Film Automotive AEC-Q200 ±0.1% Rectangular ±50ppm/°C FIXED RESISTOR 0.063W 0.063W 1/16W
Settings Need Help?
Top FAQ's

How can I quickly find answers to my questions?

Please visit the Help & Support area of our website to find information regarding ordering, shipping, delivery and more.

What is my Order Status?

Registered users can track orders from their account dropdown, or click here. *Order Status may take 12 hours to update after initial order is placed.

How do I return product?

Users can begin the returns process by starting with our Returns Page.

How do I find price and availability?

Quotes can be created by registered users in myLists.

How do I create a 'HK JDW' Account?

Visit the Registration Page and enter the required information. You will receive an email confirmation when your registration is complete.

United Kingdom/GBP Summary
Fast Shipping Fast Delivery

Orders are typically delivered to United Kingdom within 48 hours depending on location.

Free Shipping Free Shipping

Free delivery to United Kingdom on orders of £33 or more. A delivery charge of £12 will be billed on all orders less than £33.

Incoterms Incoterms

DDP (Duty and customs paid by HK JDW)

Payment Options Payment Types

Credit account for qualified institutions and businesses

Payment in Advance by Wire Transfer

Visa Mastercard American Express PayPal Apple Pay Google Pay

Marketplace Marketplace Product

More Products From Fully Authorized Partners

Average Time to Ship 1-3 Days, extra ship charges may apply. Please see product page, cart, and checkout for actual ship speed.

Incoterms: CPT (Duty, customs, and applicable VAT/Tax due at time of delivery)

For more information visit Help & Support