Call us: +86 0755-82563503

Currency: $ US Dollar

Items : %s%s

Ceramic Capacitors

Compare Image Name Manufacturer Pricing(USD) Quantity Weight(Kg) Size(LxWxH) Datasheet Factory Lead Time Mount Material Packaging Published Series Pbfree Code Part Status Moisture Sensitivity Level (MSL) Number of Terminations Termination ECCN Code Max Operating Temperature Min Operating Temperature Depth Length RoHS Status Lead Free Contact Plating Voltage - Rated Radiation Hardening Package / Case Height Width Thickness Mounting Type Operating Temperature Size / Dimension Voltage - Rated DC Technology Ratings Capacitance HTS Code Packing Method JESD-609 Code Terminal Finish Terminal Shape Termination Style Voltage Feature Case Code (Metric) Case Code (Imperial) Tolerance Dielectric Material Capacitor Type Rated (DC) Voltage (URdc) Construction Temperature Coefficient Temperature Characteristics Code Applications Multilayer Dielectric Number of Terminals Product Length (mm) Product Height (mm) Thickness (Max) Maximum Operating Temperature (°C) Minimum Operating Temperature (°C) Mounting ECCN (US) Capacitance Value Microwave Application Case Style Size (mm) Product Depth (mm) Dissipation Factor (%)
CL05B103KB5NNND CL05B103KB5NNND Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 500μm 1mm ROHS3 Compliant No 0402 (1005 Metric) 500μm 0.5mm 558.8μm Surface Mount, MLCC -55°C~125°C 0.039Lx0.020W 1.00mmx0.50mm 50V 10000pF 8532.24.00.20 TR, CARDBOARD PAPER, 13 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 50V ±10% CERAMIC CERAMIC CAPACITOR X7R X7R General Purpose Yes 0.022 0.55mm
CL31B333KCCNNNC CL31B333KCCNNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 20 Weeks Surface Mount Cut Tape (CT) 2003 CL yes Discontinued 1 (Unlimited) 2 EAR99 1.6mm 3.2mm ROHS3 Compliant No 1206 (3216 Metric) 850μm 990.6μm Surface Mount, MLCC -55°C~125°C 0.126Lx0.063W 3.20mmx1.60mm 100V 0.033μF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 100V 3216 1206 ±10% CERAMIC CERAMIC CAPACITOR X7R X7R General Purpose Yes 0.039 1.00mm
CL31C222JHHNFNE CL31C222JHHNFNE Samsung Electro-Mechanics 0.1987
Add to Cart

Min: 1

Mult: 1

0.00000000 download 22 Weeks Surface Mount Tape & Reel (TR) 1997 CL yes Active 1 (Unlimited) 2 EAR99 1.6mm ROHS3 Compliant 630V No 1206 (3216 Metric) 1.6mm 1.8034mm Surface Mount, MLCC -55°C~125°C 0.126Lx0.063W 3.20mmx1.60mm 2200pF 8532.24.00.20 TR, EMBOSSED, 7 INCH e3 Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 3216 1206 ±5% CERAMIC CAPACITOR 630V C0G NP0 C0G General Purpose Yes C0G 0.071 1.80mm
CL10B473JA8NNNC CL10B473JA8NNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Surface Mount Ceramic Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 1.6mm ROHS3 Compliant Lead Free 0603 (1608 Metric) 0.8mm 0.8mm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 25V 0.047μF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 1608 0603 ±5% X7R X7R General Purpose Yes 0.035 0.90mm
CL05C680JB51PNC CL05C680JB51PNC Samsung Electro-Mechanics 0.0801
Add to Cart

Min: 1

Mult: 1

0.00000000 download 22 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 1mm ROHS3 Compliant Lead Free 50V 0402 (1005 Metric) 0.5mm 0.5mm 558.8μm Surface Mount, MLCC -55°C~125°C 0.039Lx0.020W 1.00mmx0.50mm AEC-Q200 68pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 1005 0402 ±5% CERAMIC CERAMIC CAPACITOR 50V C0G NP0 C0G Automotive Yes 0.022 0.55mm
CL31B333KCCNNWC CL31B333KCCNNWC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 22 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant 100V 1206 (3216 Metric) 990.6μm Surface Mount, MLCC -55°C~125°C 0.126Lx0.063W 3.20mmx1.60mm 0.033μF TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 3216 1206 ±10% CERAMIC CERAMIC CAPACITOR 100V X7R X7R General Purpose Yes 0.039 1.00mm
CL21C430JBANNNC CL21C430JBANNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 15 Weeks Surface Mount Cut Tape (CT) 2003 CL Discontinued 1 (Unlimited) 125°C -55°C 1.25mm 2mm ROHS3 Compliant 50V No 0805 (2012 Metric) 650μm 1.2446mm 762μm Surface Mount, MLCC -55°C~125°C 0.079Lx0.049W 2.00mmx1.25mm 50V 43pF 2012 0805 ±5% C0G NP0 General Purpose C0G 0.030 0.75mm
CL21C250JBANNNC CL21C250JBANNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Surface Mount Cut Tape (CT) 2008 CL yes Discontinued 1 (Unlimited) 2 EAR99 1.25mm 2mm ROHS3 Compliant No 0805 (2012 Metric) 650μm 762μm Surface Mount, MLCC -55°C~125°C 0.079Lx0.049W 2.00mmx1.25mm 50V 25pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 2012 0805 ±5% CERAMIC CAPACITOR C0G NP0 C0G General Purpose Yes C0G 0.030 0.75mm
CL31B222KCCNNNC CL31B222KCCNNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 20 Weeks Surface Mount Ceramic Tape & Reel (TR) 2006 CL yes Active 1 (Unlimited) 2 EAR99 1.6mm 3.2mm ROHS3 Compliant No 1206 (3216 Metric) 850μm 990.6μm Surface Mount, MLCC -55°C~125°C 0.126Lx0.063W 3.20mmx1.60mm 100V 2200pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 100V 3216 1206 ±10% X7R X7R General Purpose Yes 0.039 1.00mm
CL10C100JB8NNND CL10C100JB8NNND Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 800μm 1.6mm ROHS3 Compliant Lead Free No 0603 (1608 Metric) 800μm 0.8mm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 50V 10pF 8532.24.00.20 TR, CARDBOARD, 13 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 50V ±5% CERAMIC CAPACITOR C0G NP0 C0G General Purpose Yes C0G 0.035 0.90mm
CL10A474KO8NNNC CL10A474KO8NNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 18 Weeks Surface Mount Tape & Reel (TR) 2003 CL yes Active 1 (Unlimited) 2 EAR99 800μm 1.6mm ROHS3 Compliant No 0603 (1608 Metric) 800μm 0.8mm 889μm Surface Mount, MLCC -55°C~85°C 0.063Lx0.031W 1.60mmx0.80mm 16V 0.47μF 8532.24.00.20 TR, CARDBOARD PAPER, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 1608 0603 ±10% CERAMIC CERAMIC CAPACITOR X5R X5R General Purpose Yes 0.035 0.90mm
CL10C100FB8NNNC CL10C100FB8NNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 800μm 1.6mm ROHS3 Compliant Lead Free No 0603 (1608 Metric) 800μm 0.8mm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 50V 10pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 50V 1608 0603 ±1pF CERAMIC CAPACITOR C0G NP0 C0G General Purpose Yes C0G 0.035 0.90mm
CL10B154KA8SFNC CL10B154KA8SFNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Surface Mount Cut Tape (CT) 2008 CL Discontinued 1 (Unlimited) 125°C -55°C 1.6002mm ROHS3 Compliant 25V 0603 (1608 Metric) 787.4μm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 0.15μF Soft Termination 1608 0603 ±10% X7R Boardflex Sensitive 0.035 0.90mm
CL05B681KB5NNNC CL05B681KB5NNNC Samsung Electro-Mechanics 0.1166
Add to Cart

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Ceramic Tape & Reel (TR) 2007 CL yes Active 1 (Unlimited) 2 EAR99 500μm 1mm ROHS3 Compliant No 0402 (1005 Metric) 500μm 0.5mm 558.8μm Surface Mount, MLCC -55°C~125°C 0.039Lx0.020W 1.00mmx0.50mm 50V 680pF 8532.24.00.20 TR, CARDBOARD PAPER, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 1005 0402 ±10% X7R X7R General Purpose Yes 0.022 0.55mm
CL31C5R6DBCNNNC CL31C5R6DBCNNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 ROHS3 Compliant 1206 (3216 Metric) 990.6μm Surface Mount, MLCC -55°C~125°C 0.126Lx0.063W 3.20mmx1.60mm 50V 5.6pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 3216 1206 ±0.5pF CERAMIC CERAMIC CAPACITOR C0G NP0 C0G General Purpose Yes 0.039 1.00mm
CL10A476MQENRBE CL10A476MQENRBE Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 15 Weeks Surface Mount Cut Tape (CT) 2015 CL Discontinued 1 (Unlimited) 85°C -55°C 1.6002mm ROHS3 Compliant Lead Free 6.3V 0603 (1608 Metric) 787.4μm 1.0922mm Surface Mount, MLCC -55°C~85°C 0.063Lx0.031W 1.60mmx0.80mm 47μF 1608 0603 ±20% X5R General Purpose 0.043 1.10mm
CL21B683KCCWPNC CL21B683KCCWPNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Cut Tape (CT) 2015 CL Discontinued 1 (Unlimited) 125°C -55°C 2.0066mm ROHS3 Compliant 100V 0805 (2012 Metric) 1.2446mm 939.8μm Surface Mount, MLCC -55°C~125°C 0.079Lx0.049W 2.00mmx1.25mm AEC-Q200 0.068μF Open Mode 2012 0805 ±10% X7R Automotive 0.037 0.95mm
CL21B474KOFNNWE CL21B474KOFNNWE Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download Tape and Reel Active RoHS Compliant 0805 Standard Pad 16VDC 10% Flat X7R 2 2 1.25 125 -55 Surface Mount EAR99 0.47uF No Ceramic Chip 2 X 1.25 X 1.25 1.25 3.5
CL10B102KC8NNND CL10B102KC8NNND Samsung Electro-Mechanics 0.0226
Add to Cart

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 800μm 1.6mm ROHS3 Compliant Lead Free No 0603 (1608 Metric) 800μm 0.8mm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 100V 1000pF 8532.24.00.20 TR, CARDBOARD, 13 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 100V ±10% CERAMIC CERAMIC CAPACITOR X7R X7R General Purpose Yes 0.035 0.90mm
CL10B103KB8NNWC CL10B103KB8NNWC Samsung Electro-Mechanics 0.0831
Add to Cart

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 Wraparound EAR99 ROHS3 Compliant Tin 50V 0603 (1608 Metric) 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 10000pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 1608 0603 ±10% CERAMIC CERAMIC CAPACITOR 50V X7R X7R General Purpose Yes 0.035 0.90mm
CL10A474KQ8NNNC CL10A474KQ8NNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Surface Mount Tape & Reel (TR) 2014 CL yes Active 1 (Unlimited) 2 EAR99 1.6mm ROHS3 Compliant 0603 (1608 Metric) 0.9mm 0.8mm 889μm Surface Mount, MLCC -55°C~85°C 0.063Lx0.031W 1.60mmx0.80mm 6.3V 0.47μF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 1608 0603 ±10% CERAMIC CERAMIC CAPACITOR X5R X5R General Purpose Yes 0.035 0.90mm
CL31F104ZBCNNND CL31F104ZBCNNND Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 8 Weeks Surface Mount Tape & Reel (TR) 2012 CL yes Active 1 (Unlimited) 2 EAR99 3.2mm ROHS3 Compliant Lead Free 1206 (3216 Metric) 0.85mm 1.6mm 990.6μm Surface Mount, MLCC -30°C~85°C 0.126Lx0.063W 3.20mmx1.60mm 50V 0.1μF 8532.24.00.20 TR, CARDBOARD, 13 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND -20% +80% CERAMIC CAPACITOR Y5V F Y5V General Purpose Yes Y5V 0.039 1.00mm
CL05B103KP5NNNC CL05B103KP5NNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 EAR99 500μm ROHS3 Compliant Lead Free No 0402 (1005 Metric) 500μm 558.8μm Surface Mount, MLCC -55°C~125°C 0.039Lx0.020W 1.00mmx0.50mm 10V 10000pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 1005 0402 ±10% CERAMIC CERAMIC CAPACITOR X7R X7R General Purpose Yes 0.022 0.55mm
CL10C470GB8NNNC CL10C470GB8NNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Cut Tape (CT) 2008 CL Discontinued 1 (Unlimited) 125°C -55°C 800μm 1.6002mm ROHS3 Compliant Lead Free 50V No 0603 (1608 Metric) 800μm 787.4μm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 50V 47pF 1608 0603 ±2% C0G NP0 General Purpose C0G 0.035 0.90mm
CL10B203KB8NNNC CL10B203KB8NNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 12 Weeks Surface Mount Cut Tape (CT) 2008 CL yes Discontinued 1 (Unlimited) 2 EAR99 800μm 1.6mm ROHS3 Compliant No 0603 (1608 Metric) 800μm 0.8mm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 50V 0.02μF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 1608 0603 ±10% CERAMIC CERAMIC CAPACITOR X7R X7R General Purpose Yes 0.035 0.90mm
CL21B332JBANNNC CL21B332JBANNNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 16 Weeks Surface Mount Cut Tape (CT) 2008 CL Discontinued 1 (Unlimited) 125°C -55°C 1.25mm 2mm ROHS3 Compliant Lead Free 50V No 0805 (2012 Metric) 650μm 1.2446mm 762μm Surface Mount, MLCC -55°C~125°C 0.079Lx0.049W 2.00mmx1.25mm 50V 3300pF 2012 0805 ±5% X7R General Purpose X7R 0.030 0.75mm
CL10B472KB8WPJC CL10B472KB8WPJC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 18 Weeks Tape & Reel (TR) CL Active 1 (Unlimited) ROHS3 Compliant 50V 0603 (1608 Metric) Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm AEC-Q200 4700pF Open Mode ±10% X7R Automotive 0.035 0.90mm
CL21C152JBF1PNE CL21C152JBF1PNE Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download Surface Mount Cut Tape (CT) 2015 CL yes Discontinued 1 (Unlimited) 2 EAR99 ROHS3 Compliant 50V 0805 (2012 Metric) 1.25mm 1.25mm 1.3462mm Surface Mount, MLCC -55°C~125°C 0.079Lx0.049W 2.00mmx1.25mm AEC-Q200 1500pF 8532.24.00.20 TR, EMBOSSED, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 2012 0805 ±5% CERAMIC CERAMIC CAPACITOR 50V C0G NP0 C0G Automotive Yes 0.053 1.35mm
CL03A105MP3NSNC CL03A105MP3NSNC Samsung Electro-Mechanics 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 18 Weeks Surface Mount Tape & Reel (TR) 2008 CL yes Active 1 (Unlimited) 2 Wraparound EAR99 300μm 0.6mm ROHS3 Compliant Lead Free Tin 10V No 0201 (0603 Metric) 0.3mm 0.3mm 330.2μm Surface Mount, MLCC -55°C~85°C 0.024Lx0.012W 0.60mmx0.30mm 1μF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 0603 0201 ±20% CERAMIC CERAMIC CAPACITOR 10V X5R X5R General Purpose Yes 0.013 0.33mm
CL10CR56BB8NNNC CL10CR56BB8NNNC Samsung Electro-Mechanics 0.0062
Add to Cart

Min: 1

Mult: 1

0.00000000 download 15 Weeks Surface Mount Cut Tape (CT) 2008 CL yes Discontinued 1 (Unlimited) 2 EAR99 800μm 1.6mm ROHS3 Compliant No 0603 (1608 Metric) 800μm 0.8mm 889μm Surface Mount, MLCC -55°C~125°C 0.063Lx0.031W 1.60mmx0.80mm 50V 0.56pF 8532.24.00.20 TR, CARDBOARD, 7 INCH e3 Matte Tin (Sn) - with Nickel (Ni) barrier WRAPAROUND 50V 1608 0603 ±0.1pF CERAMIC CAPACITOR C0G NP0 C0G General Purpose Yes C0G 0.035 0.90mm
Settings Need Help?
Top FAQ's

How can I quickly find answers to my questions?

Please visit the Help & Support area of our website to find information regarding ordering, shipping, delivery and more.

What is my Order Status?

Registered users can track orders from their account dropdown, or click here. *Order Status may take 12 hours to update after initial order is placed.

How do I return product?

Users can begin the returns process by starting with our Returns Page.

How do I find price and availability?

Quotes can be created by registered users in myLists.

How do I create a 'HK JDW' Account?

Visit the Registration Page and enter the required information. You will receive an email confirmation when your registration is complete.

United Kingdom/GBP Summary
Fast Shipping Fast Delivery

Orders are typically delivered to United Kingdom within 48 hours depending on location.

Free Shipping Free Shipping

Free delivery to United Kingdom on orders of £33 or more. A delivery charge of £12 will be billed on all orders less than £33.

Incoterms Incoterms

DDP (Duty and customs paid by HK JDW)

Payment Options Payment Types

Credit account for qualified institutions and businesses

Payment in Advance by Wire Transfer

Visa Mastercard American Express PayPal Apple Pay Google Pay

Marketplace Marketplace Product

More Products From Fully Authorized Partners

Average Time to Ship 1-3 Days, extra ship charges may apply. Please see product page, cart, and checkout for actual ship speed.

Incoterms: CPT (Duty, customs, and applicable VAT/Tax due at time of delivery)

For more information visit Help & Support